Refer to this section to resolve common CPF errors.
Error:
NAD Grp 0. CPF Submission No. (T07CM1732G-PTE-) in the uploaded file does not match the CPF Submission No. under the User's Group (T07CM1732GPTE01).
NAD Grp 0. Invalid CPF Submission No. (T07CM1732G-PTE-). CSN position 11-13: Invalid Payment Type!
Explanation:
The CPF Submission Number (CSN) inputted in the text file includes hyphen/dash character ('-'), which results in 17-character CSN. Please do not include hyphen/dash character in the text file. For example, T07CM1732GPTE01, instead of T07CM1732G-PTE-01.
Error:
NAD Grp 0. Employer name can't be blank for CPF Submission No T07CM1732GPTE01.
Explanation:
Employer name is either not provided or provided at the wrong position in the text file. Make sure that the employer name is provided in NAD BG field position 50-84.
Error:
CNT Grp 1. Missing Mandatory CNT segment.
Explanation:
Total amount paid (CNT 128) field is not declared or CNT segment name is misspelled in the text file. Make sure that total amount paid (CNT 128) field is declared properly in the text file.
Error:
RES Grp 3. Missing Mandatory RES segment.
Explanation:
Security Result (RES ZZ) field is not declared or RES segment name is misspelled in the text file. Make sure that the text file ends with Security Result (RES ZZ) field.