How do I check the number of employees and other summary
information on IRAS forms uploaded to Provident And Tax?

To check the number of employees and other summary
information, please follow the steps below :

  • Go to Reports -> IRAS -> Summary Listing



  • Select the Message Type from the drop down list.
    Select the Payer ID of the batch number you want to view.
    Enter the date ranges in DD-MMM-YYYY (eg 01-jan-2004)
    format. If you enter the values directly in the field,
    Please ensure it is a proper date.


  • Click on the batch number in the list to see the
    employee list and contribution details.




 

 

 

 

How can I change the files that I have uploaded to the Provident And Tax system?

Check the status of IRAS upload, by following the below steps :
  • Go to IRAS Submission ->IR8A, IR8S, A8A, A8B -> Browse/ Print
  • Click on hyperlink of desired batch no. and the corresponding status.
  • If status is ‘C’ for Complete or ‘R’ for Ready, change the details using
    IRAS Submission ->IR8A, IR8S, A8A, A8B ->Update.
    Please refer to the guides below.

    How do I update my IR8A
    How do I update my IR8S
    How do I update my A8A
    How do I update my A8B

  • If status is ‘S’ for Sent, change the details using
    IRAS Submission -> IR8A, IR8S, A8A, A8B -> Amend.
    Please refer to the guides below.

    How do I amend my IR8A
    How do I amend my IR8S
    How do I amend my A8A
    How do I amend my A8B

     

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    Where can I check the past uploaded IRAS forms?

    Check the status of IRAS upload, by following the below steps :

  • All the successfully uploaded IRAS forms can be
    viewed from the Browse/Print menu of the IRAS forms :
  • Go to IRAS Submission -> IR8A, IR8S, A8A, A8B -> Browse/ Print
  • Click on hyperlink of desired batch no.

     

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    My company is merging with another company. Is there a need to do
    any backup of my company’s past records?

    It is safer to back-up a copy of the forms for your reference when needed.
    To back-up please follow the steps below :

  • Go to IRAS Submission -> IR8A, IR8S, A8A, A8B -> Browse/ Print,
    click on hyperlink of the desired batch no.

  • Inside the Form print screen, enter the search criteria and click on Find Button

  • In the Search Results box, click on the Select
    All checkbox and click on the Select Button.

  • Once you see the results in the Records that you have
    selected screen, click on the view button

  • On the resulting prompt, click on open to view the
    generated forms for the selected employees.

  • You can either save the pdf in your PC or print them directly.

     


     

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    I have keyed in the wrong figure in my uploaded file but I amended for
    the difference after that. What amount will be shown in the statement?

    The Amendment Copy will state the difference and there will be 2 copies.

     

     

     

     

    What do I need to do if I am submitting files on the
    behalf other companies?
    • Confirm with the client that they are in the Auto-Inclusion Scheme.
    • Write in to IRAS for permission to submit on behalf of the client’s company.
    • If client has been submitting IRAS on their own, they have to back up all his
      data and then request to remove PayerID from his
      account so that you can submit on his behalf.
    • For removal of PayerID, please ask the client to call
      CrimsonLogic Call Center at +65 6887-7888 and press 1, then followed by 3.

     

     

     

     

    How do I print IRAS Forms other than printing it through the web?
    • An alternate printing facility with the installation guide is available.
      Please click here to download the Provident And Tax Printing Software
      and related Patch.

     

     

     

     

    What will I do if the upload status is shown as either ‘P’ or ‘F’?
    • The file is still being processed when the status is ‘P’ for processing.
      The status will change to C for Complete once it is successfully processed.
    • The file upload failed if the status us ‘F’ or Failed.

        Please check the upload error by following the steps below :
      • Go to Reports -> Upload Error Listing
      • Select the Message Type and input the date range
      • Click on the batch number to view the errors.
        Consult your payroll vendor on the errors encountered.
        For information on Upload errors, please click here.

     

     

     

     

    Why are the files uploaded not listed in the Browse/Print?
    • Check the user profile. The group id of the uploaded file should
      be tagged to the user profile.
    • Click here for the steps to check the user profile.

     

     

     

     

    Why are the details of the company not shown correctly in the
    record after uploading?
    • Details of the company after uploading is the same
      as in your payroll records.
      Please verify the details in the payroll records,
      generate the file and redo the upload.